Link: 8 Ingredients That Make a Community Manager
“Community Managers must show up to the job with an enthusiastic smile, regardless of how many people they want to punch in the face … They help wrangle the fans, keep conversations flowing, and to act as the peacemaker when tough situations arise.”
“Here are eight traits I recommend you look for, plus some real-like examples of people who encapsulate all of them.”
by Outspoken Media (@outspokenmedia), h/t @jaybaer
