Ok, your organization has a Facebook page, a Twitter account, and/or a LinkedIn company page. You would like to provide “administrative access” to someone so they can help you manage these social media platforms. How do you provide them with access?
Link: Activation, Comfort, & Other Secrets of Online Community Management Jay Baer interviews Deb Ng, Director of Community at BlogWorld and also the author of Online Community Management For Dummies, “a treasure trove of advice and best practices around community management.” by Deb Ng (@debng) on Convince & Convert blog
Link: 8 Ingredients That Make a Community Manager “Community Managers must show up to the job with an enthusiastic smile, regardless of how many people they want to punch in the face … They help wrangle the fans, keep conversations flowing, and to act as the peacemaker when tough situations arise.” “Here are eight traits…
