Link: Caring, Consistency, and the New Relationship Marketing Great advice about how to be effective in the new social environment and successfully handle growing customer expectations and client interactions without becoming overwhelmed. by Mari Smith (@marismith) and Jay Bear (@jaybaer)
Link: Social Media, Pretend Friends, and the Lie of False Intimacy Jay Baer, in a heartfelt ‘stop and re-think’ post starts with: “It’s not an illusion. We really are doing more with each 24 hours, as technology enables (or forces) us to interact and intersect and do and consume with unprecedented volume and vigor. We…
Link: Relationships and Currency Lots of good stuff in this post. Chris talks about relationships, “currency,” currency aging, two types of favors, responding to favors, and how it all applies to business people and also to businesses. A good read. by @ChrisBrogan
