Have you updated your business model?

Link: Have you updated your business model? Drew makes us stop and look, shares some great recent examples of companies that have not updated their business model to the customer realities of today, and then makes us look at ourselves. Gone are yesteryear’s low expectations and patience. by Drew McLellan (@DrewMcLellan)

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Why Social Supports Email in the Interactive Marketing Hub

Link: Why Social Supports Email in the Interactive Marketing Hub “A big distinction between email marketing and social media marketing is the difference between actual audience and potential audience.” “Indeed, email marketing and social media marketing are spiritually and procedurally similar. Companies are trying to stay top-of-mind among their prior customers, and incentivize those customers…

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If you don’t like people you’re screwed

Link: If you don’t like people you’re screwed Highlights from a recent presentation by Chris Brogan about social media and how it can be a great way to connect with your customers. Included in these notes are his comments about “Grow Bigger Ears,” “Rethink Email Marketing,” “Blog-But Not Just About You,” “Rethink Websites,” “Making Use…

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Almost Half of Small Businesses Find Customers in Social Networks

Link: Almost Half of Small Businesses Find Customers in Social Networks “Customers and those who influence their decisions take to social media to learn, discover and share. As a result, social networks such as Twitter, Facebook, LinkedIn as well as hyper-local networks including Yelp and Foursquare are evolving into potent touchpoints for customer acquisition and…

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