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Tag: company

70% of Companies Ignore Customer Complaints on Twitter

Social MediaDoug BraunOctober 12, 2011

Link: 70% of Companies Ignore Customer Complaints on Twitter New research of 1,298 tweets found that only 29% of them were responded to by the company in question. Read about the research details and its implications for companies. by Jay Baer (@jaybaer) of Convince and Convert

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Will Facebook replace company Web sites?

Social MediaDoug BraunMarch 4, 2011

Link: Will Facebook replace company Web sites? “Might a day be coming when the power of Facebook means that major companies no longer bother with their own Web sites? That was the startling …” by Stephen Shankland on the Deep Tech section of CNET News

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