“U.S. officials say that they are increasingly looking at ways to harness the power of the Internet and social media to improve the government’s response to emergencies.”
Experiences from recent natural and man-made disasters (e.g. earthquake in Haiti, oil spill in the Gulf, etc.) has shown that various internet technologies and social media capabilities can help in a variety of ways, from identifying people who need assistance, to mobilizing workers, to information distribution and feedback, to name a few.