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It’s About Response, Not Engagement

Social MediaDoug BraunOctober 26, 2011

Link: It’s About Response, Not Engagement

Helpful clarification and “re-“direction of our efforts regarding what does, and doesn’t work regarding our customer end-goals.

by Jeff Molander (@jeffreymolander) on Convince & Convert blog

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Posted in Social MediaTagged customers, engagement, goals, response, social media
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