Companies Acquire New Customers on Facebook more than any other Social Media channel: Report

“The latest report on the State of Inbound Marketing in 2013 confirms the growing importance of social media in B2B lead generation and inbound marketing. It is no surprise that the survey found traditional outbound interruption marketing continues to struggle as spam filters, do not call lists and other tools filter out these methods and…

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Four Reasons Why Twitter Should Be Used By All Small Businesses

“Despite it being the world’s fastest growing social platform at the moment, it seems that Twitter isn’t getting a lot of love from small businesses. A recent survey ran by the Wall Street Journal and Vistage International found that six out of ten small-business owners say they believe social media tools are valuable to their…

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Designing Social Buttons: How Do Users Share What They Like?

“There has been a significant increase in the presence of social networking buttons on websites. The belief appears to be that users will rejoice in your content so much they will want to share it with their friends, family members or colleagues. But, quite frankly, depending on how these buttons are implemented, they can also…

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42 Percent of Consumers Complaining in Social Media Expect 60 Minute Response Time

“Historically, customer expectations for phone support are far different than those for email support. When you use the phone, you expect a synchronous response – even if hold times can become excruciatingly long. Email is different. You send a support email (or fill out a contact form), and you expect a response in a few…

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The State of Mobile America

Looking at some of the most recent survey results obtained by the Pew Internet Project on mobile computing and the use of handheld devices:

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5 Brands Most Likely To Be Gone By 2015

Link: 5 Brands Most Likely To Be Gone By 2015 Prophet recently did a survey of 5,000 consumers to see which brands they would put on the deathwatch for 2012-2015. Interesting results. by Scott Davis on Forbes.com

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Which social media tools are best? Pls take quick survey

Link: Which social media tools are best? Pls take quick survey @GemmaWent is running a quick, 4 minute survey on a list of social media related tools and is asking for your opinion. You might even win a gift. She will publish the results of the survey and optionally send you a link to the…

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