“Among other disruptive characteristics that have altered the nature of business forever (real-time interaction, every customer is a reporter, customer service is a spectator sport, etc.) a major way that social media changes the game is the Democratization of Voices.”
Read more →Link: B2C Facebook Results Are 30% Above Average on Sundays “We uncovered a great many interesting factoids, and even some ‘non-advice’ including the finding that if you’re a B2B company what day you tweet (within the work week) is irrelevant.” “Listening to some huge survey that says ‘on average, the best time to tweet...
Read more →Link: Ten passcodes you should never, ever use on your iPhone “Are you one of the many people who is using a dangerously easy-to-guess passcode on your smartphone? Maybe you should do something about it – sooner rather than later. The warning comes after new research suggested that many iPhone owners use one of...
Read more →Link: How to Gain Competitive Insight With Social Media “Are you looking for that competitive edge? Want to know what your peers are up to? Using social media to research competitors can provide useful information for any business looking to create a smart strategy. Learning about your competitors’ activities can give you insight into...
Read more →Link: The 8 Success Criteria For Facebook Page Marketing “Altimeter Group conducted research, and gleaned input from 34 vendors, agencies, and experts, to determine success criteria and develop a roadmap for Facebook page best practices. We found Eight Success Criteria for Facebook page marketing, and then tested the maturity of 30 top...
Read more →Link: Is Facebook Suffocating the Rest of Social Media? “Forrester Research recently released a 2010 update to its Social Technographics® data that analyzes the social behaviors of global Internet users.” Jay’s commentary on his interpretation of this new research is not what I would have expected. How about you? by Jay Baer (@jaybaer)
Read more →Link: 6 Timely Tips for Twitter Success “New research from Sysomos shows that 92.4% of all retweets happen within the first hour after the tweet has been sent. This demonstrates that Twitter users are …” Many useful suggestions in this post, much of it backed by research and/or experience. by Jay Baer (@jaybaer)
Read more →Link: Almost Half of Small Businesses Find Customers in Social Networks “Customers and those who influence their decisions take to social media to learn, discover and share. As a result, social networks such as Twitter, Facebook, LinkedIn as well as hyper-local networks including Yelp and Foursquare are evolving into potent touchpoints for customer acquisition...
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