Link: Almost Half of Small Businesses Find Customers in Social Networks
“Customers and those who influence their decisions take to social media to learn, discover and share. As a result, social networks such as Twitter, Facebook, LinkedIn as well as hyper-local networks including Yelp and Foursquare are evolving into potent touchpoints for customer acquisition and retention.”
In this article, @briansolis also points out that a recent spending report states that “Facebook and Twitter visitors spend more money online than average Internet users.”
